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Choosing a university comes with plenty of questions. From academic programmes and accommodation to student life and settling into a new country, prospective students want to know what their experience could look like.
Your admissions team can provide official information, but some questions are better answered by students who have experienced it themselves.
Let prospective students explore profiles, find current students they relate to, and start genuine conversations about studying, campus life, and settling in.
01 — Find the Right Student: Browse profiles of current students and ambassadors to find someone with relevant experiences or shared interests.
02 — Ask What Really Matters: From accommodation and coursework to student life, prospects can ask questions directly to those who know best.
03 — Take the Next Step with Confidence: Real conversations help prospective students feel informed, reassured, and more confident about their university choice.
Give your recruitment team one central place to monitor ambassador activity, student engagement, and incoming leads. While your students handle the conversations, your team stays informed without the extra coordination.
Monitor ambassador and student participation. Track Q&A engagement and incoming leads. Understand which topics attract the most interest.

Understand the questions, concerns, and interests shaping prospective students' decisions. Identify recurring topics and information gaps to improve your recruitment content, communications, and student support.
Explore insights across: Accommodation · Academics · Visas · Scholarships · Student Life · Careers
Turn meaningful Q&A engagement into valuable recruitment opportunities by capture prospect information, educational background, and relevant question activity to better understand their interests and make every follow-up more personal.
Capture leads through the Q&A experience. Understand prospect backgrounds and interests. Personalise follow-ups using engagement insights.
Your ambassadors and current students handle experience-based questions, while Goin’ brings engagement activity, leads, and insights together in one place.
Spend less time coordinating conversations and more time using those interactions to improve recruitment and support student conversion.
Goin’ for Q&A Ambassadors works as a standalone solution, giving prospective students direct access to current students while helping your team capture leads and gain valuable insights.
Looking to take engagement further?
Combine it with Goin’ Student Lounge to bring personalised content, events, guidance, and ongoing communication together in one experience, helping prospects stay engaged throughout their journey towards enrolment.

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Once students have accepted their offer, Goin’ Community helps them connect with future classmates, join groups, and build friendships before arriving on campus.
Complement your recruitment efforts with a dedicated community experience that helps incoming students feel welcomed, prepared, and part of your institution before day one.
Give prospective students authentic answers, capture engaged leads, and understand what matters to your future students.